Rob Tapp is Director of Operations at Innovative Technology Solutions overseeing all onsite and depot services. He has had a successful career in the services industry, starting out in office equipment with a wide range of leadership roles focused on strategic and operational growth. Rob joined Innovative Technology Solutions (previously known as Advanced Technology Services) in 1997 as a Site Manager specifically for Service Desk, Deskside Support and Staff Augmentation. He was later promoted to Area Manager, eventually assuming the role he holds now as Director of Operations.
Rob attended Illinois State University and has achieved certifications in ITIL, Lean 6 Sigma Green Belt and as an Enterprise Architect.